Delivery

Delivery Information

  • Lugarde and Woodpro Deliveries: You receive a forecast delivery week, but the exact day is confirmed on the Friday before delivery (4-6 days notice).

  • Typical Delivery Days: Tuesday, Wednesday, or Thursday. Time slots are AM or PM.

  • Absence During Delivery: You don’t need to be present. Drivers use a small forklift for offloading. Just ensure someone points out where the waterproof palleted package should go. The delivery team is usually very helpful.

Other Products

  • Delivery Services: These could be our own vehicles, the manufacturer, carriers, or Royal Mail.

  • Log Houses and Larger Items: Delivered to kerbside unless pre-arranged otherwise. Consider the size and weight during ordering.

  • Restricted Access: Please inform us at the time of ordering if there are any access restrictions.

If you have any specific questions or need further assistance, feel free to ask!

PAYMENT

Payment Information

  • Deposit: A 20% deposit is paid at the time of order.

  • Balance Payment: Due immediately when the delivery date is confirmed (usually 4-6 days before delivery). The payment must be received in the LA Lodges Ltd account prior to the building offload.

  • Foundation Preparation and Assembly: These are quoted and invoiced separately.